Building Positive Futures

Clients

• We didn’t know where to start following my husband’s injury, but our Case Manager from COOCI walked us through everything,…
  
  We didn’t know where to start following my husband’s injury, but our Case Manager from COOCI walked us through everything, step by step, and we cannot thank her enough. Goodness only knows where we would be without her help.

  By XX

• When I suffered my injury, I had no idea what living with a spinal cord injury would involve, but my…
  
  When I suffered my injury, I had no idea what living with a spinal cord injury would involve, but my COOCI Case Manager just made all of our concerns disappear- she ensured that my life got back to “normal” as quickly as possible and I can’t thank her enough. I’m never letting her go!

  By IB

• I consider myself extremely fortunate to have the professional expertise of my COOCI Case Manager, supporting me through this very…
  
  I consider myself extremely fortunate to have the professional expertise of my COOCI Case Manager, supporting me through this very difficult time, her guidance and advise have proved invaluable during my recovery, continuing to assist me to build a new and full life managing my disability and allowing me to be fully active in my two sons’ lives and other family members. With heartfelt appreciation, I sincerely wish her invaluable assistance will always continue.

  By KC

• After a terrible road traffic accident in 2007 I was left badly injured as well as sustaining a mild brain…
  
  After a terrible road traffic accident in 2007 I was left badly injured as well as sustaining a mild brain injury. I will never be able to thank COOCI Associates so much for the help they offered with case management. A dedicated Siobhan started my case, followed by the lovely Ruth who had a strong determination to make the case progress and help me to get the support I really needed. The combination of two experts, who were terribly professional as nothing was mistaken or forgotten, I was in the hand of Angels, they helped me adapt to my injuries and new life. I believe they are incomparable.

  By XX

• I am overwhelmed with the care and help I have received from your case managers, I really cant thank them…
  
  I am overwhelmed with the care and help I have received from your case managers, I really cant thank them enough.

  By XX

• I am very pleased with the support and service my case manager provides me. She is always helping me with…
  
  I am very pleased with the support and service my case manager provides me. She is always helping me with queries I may have and she is patient and understanding. I have a friend as well as a case manager.

  By XX

Personal Injury Solicitor

• I have worked with COOCI Associates for about 5 years in my capacity as a Partner at Pattinson and Brewer…
  
  I have worked with COOCI Associates for about 5 years in my capacity as a Partner at Pattinson and Brewer Solicitors specialising in traumatic/catastrophic injury. I have worked with them on a variety of cases using their case management services, case assessment and Immediate assessment . They have been agreed by Defendants as a jointly instructed case manager and worked with NHS and private healthcare professionals to ensure a joined up rehabilitation therapy occurs which has been to everyone’s benefit. My clients are very complimentary about the thoroughness and commitment of COOCI. I personally have always found the service provided by COOCI Associates to be of the highest calibre and would have no hesitation in recommending their services.

  By XX

Professional

• Fantastic service all round – without your case manager my job would have been a nightmare- a true saving grace!…
  
  Fantastic service all round – without your case manager my job would have been a nightmare- a true saving grace! Endless patience and perseverance.

  By XX

• Client service is exceptional – always extremely helpful, co-operative and the case managers are pleasure to work with.
  
  Client service is exceptional – always extremely helpful, co-operative and the case managers are pleasure to work with.

  By XX

• Always very responsive, proactive and a real pleasure to deal with.
  
  Always very responsive, proactive and a real pleasure to deal with.

  By XX

• COOCI are a professional organisation, I enjoy working with the staff there , they are supportive and friendly, we all…
  
  COOCI are a professional organisation, I enjoy working with the staff there , they are supportive and friendly, we all worker together well as a team. Communication is very good.

  By XX

Professional

• Team support and reassurance is excellent and I am very happy.
  
  Team support and reassurance is excellent and I am very happy.

  By XX