COOCI Associates provides a dynamic and responsive case management service for our clients.

We specialise in case management for children and adults with complex catastrophic injuries. We have excellent experience of providing support to people who have suffered acquired brain injury, spinal injury, cerebral palsy, amputations, orthopaedic injuries and other multiple complex injuries and disabilities.

At COOCI Associates, we are dedicated to providing a client centred approach, which means we always start from the position of the person who has suffered a catastrophic injury and put them at the centre of everything we do.

Our sole aim is to make a real difference to the lives of injured clients by providing appropriate rehabilitation services and accelerated recovery, ensuring a positive outcome for all.

We provide our clients with knowledgeable, skilled and experienced guidance. We really do understand what they are going through and completely empathise with their situation.

We treat each case with the utmost respect and sensitivity. It is important to us that our clients are confident with our services, which is why all of our friendly and experienced case managers are highly trained with proven track records.

We recognise that a client at any age belongs to a network of family and friends and provide an inclusive and helpful environment to work with them in.

We are experienced in supporting clients and/or their representatives to secure the most appropriate support team matched individually to respond to their individual needs.

Communication is one of our biggest assets, we understand more than most just how important it is to keep all parties involved with up to date trustworthy information, providing transparency in our polices and procedures.

At COOCI Associates we provide a dedicated, expert team of health care professionals that are skilled in managing all aspects of the case and service providers.

We make every effort to match the perfect case manager to the client building a positive relationship, which delivers confidence and delivers above expectations.

Our case managers are:

• Friendly
• Approachable
• Caring
• Empathetic
• Supportive
• Trusted
• Reliable
• Flexible
• Responsive
• Decisive
• Professional